Issue on playing with numberic pad (shift+numberic issue)

by jiubzz
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Original Post

Issue on playing with numberic pad (shift+numberic issue)

★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1060
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Jiubzz
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. All
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Press buttons again
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? It happened every matches
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Buttons feel like unresponsive, I need to press again a lot of times
What should be happening instead? Buttons need to working when I press
Steps: How can we find the bug ourselves? You can change the Sprint to right Shift and guns to numberic pad, then switch weapons or hosters with combo numberic + shift ( numberic first then rightshift right after) and nothing will change, that's the problem.

Hello,

Recently I change my WASD to Numberic pad side (Sprint on Rightshift).

The game is still work well when I press combo RightShift + Numberic, but on the opposite the Numberic is not working when I press Numberic  + Rightshift.

It ruined my gameplay a lot of times. Please fix it. Thank you so much!

Message 1 of 6 (1,105 Views)

Re: Issue on playing with numberic pad (shift+numberic issue)

★★ Novice
Up and up and up
Message 2 of 6 (1,078 Views)

Re: Issue on playing with numberic pad (shift+numberic issue)

Community Manager

Thank you for the report we'll get it tracked down. 

Blueberry.png
Message 3 of 6 (1,063 Views)

Re: Issue on playing with numberic pad (shift+numberic issue)

★★ Novice

New update hasn't fix yet... Disappointed

Spoiler
 
Message 4 of 6 (696 Views)

Re: Issue on playing with numberic pad (shift+numberic issue)

★★ Novice
This must be keyboard issue. I'm currently using cheap keyboard that would disallow me to press certain 3 keys at the same time.
Does it work outside the game? Maybe you've got model for your keyboard?
Message 5 of 6 (687 Views)

Re: Issue on playing with numberic pad (shift+numberic issue)

★★ Novice

I'm using corsair k70 and I had tested the other keyboard, it has same issue.
Did you get the issue when testing? It likes freezing the key after u press combo numberic + rightshift, then u need press numberic alot to working again

Message 6 of 6 (640 Views)