2014-04-10 03:00 PM
Hi,
I have lost my discs for sims 3 and ambitions when moving, I still have the programmes installed on my laptop and the installation codes. It won't let me register the account as it says it is already in use, my brother used to use the disc as awell so this could be it but I have had it for years so that could also be it too.
What would you recommend I do as I really want to play?
2014-04-11 12:30 AM
see if the FAQ's can help if not you may need to contact CS
http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/td-...
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...