2013-10-28 03:15 AM
or if you just bought the digital download then try this
log into your origin account right click the game icon-show game details your code should be there if your still logged into origin log out close origin restart origin log back in to refresh/reload the game then right click the game icon-show game details make a note of your code have pen and paper handy
if in the event you need to contact CS
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html