February 2015
i don't know my serial code for my Sims 3 base game ,but then it said that i don't need it but it said i do for the exchange please help!!
February 2015
log into your origin account from the origin shortcut icon with the email and password you used for the account in the origin my games tab hover the mouse over the game icon then click on the i a window should pop open with your code on it or right click the game icon-view game details a window should pop open with your code on it make a note of the code
if in the event you need to contact CS just in case something is up with the code or you need further help as it may be an account related issue
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...