Re: "The Sims 3 has stopped working"

by ChelseaSimmer
Reply

Original Post

Accepted Solution

"The Sims 3 has stopped working"

★ Apprentice

Hello! Since maybe 2 months ago, my Sims 3 game stopped working; the launcher works fine, but when I press play, I get a black screen and then a quick pop up of "The Sims 3 has stopped responding", before no result and it closes again. I'm not sure why this is happening because it used to play fine, but it's not even getting to the loading screen anymore.

I've tried changing compatibility, reinstalling, playing without packs/expansions installed, using a new The Sims 3 folder (that's in the Documents area) and nothing seems to work.
It's not a piece of cc as I haven't put in cc for a very long time, I did clean installs of this too.
I'll post my DXDIAG results below..

 

Spoiler
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System Information
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Time of this report: 9/20/2017, 13:23:59
Machine name: X
Machine Id: X
Operating System: Windows 10 Home 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 80TR
BIOS: 3UCN15WW
Processor: AMD A9-9400 RADEON R5, 5 COMPUTE CORES 2C+3G (2 CPUs), ~2.4GHz
Memory: 8192MB RAM
Available OS Memory: 7568MB RAM
Page File: 7325MB used, 1906MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.15063.0000 64bit Unicode
Spoiler
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DxDiag Notes
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Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
Spoiler
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Display Devices
---------------
Card name: AMD Radeon(TM) R5 Graphics
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x98E4)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_98E4&SUBSYS_39FA17AA&REV_C6
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 4283 MB
Dedicated Memory: 500 MB
Shared Memory: 3783 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMN15DC
Native Mode: 1366 x 768(p) (60.003Hz)
Output Type: Internal
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdxc64.dll
Driver File Version: 22.19.0662.0004 (English)
Driver Version: 22.19.662.4
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.2
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 2017-07-19 7:00:00 PM, 1962120 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-DBA4-11CF-1E74-6C1B7AC2DB35}
Vendor ID: 0x1002
Device ID: 0x98E4
SubSys ID: 0x39FA17AA
Revision ID: 0x00C6
Driver Strong Name: oem30.inf:cb0ae4140cc99c5a:ati2mtag_StoneyDS:22.19.662.4Tongue outci\ven_1002&dev_98e4&rev_c6
Rank Of Driver: 00D12000
Video Accel: ModeMPEG2_A ModeMPEG2_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeHEVC_VLD_Main10
Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: ROTATION,VERTICAL_FLIP,HORIZONTAL_FLIP,YUV,BILINEAR,STRETCH_YUV
MPO Stretch: 16.000X - 0.500X
MPO Media Hints: rotation, resizing, colorspace Conversion
MPO Formats: NV12,420_OPAQUE,YUY2
Spoiler
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Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 377.4 GB
Total Space: 912.8 GB
File System: NTFS
Model: WDC WD10JPCX-24UE4T0

Drive: D:
Free Space: 24.0 GB
Total Space: 25.6 GB
File System: NTFS
Model: WDC WD10JPCX-24UE4T0

Drive: E:
Model: HL-DT-ST DVDRAM GUE0N
Driver: c:\windows\system32\drivers\cdrom.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:25, 160256 bytes
Spoiler
System Devices
--------------
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_15B5&SUBSYS_00000000&REV_00\3&2411E6FE&1&C5
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_157D&SUBSYS_00000000&REV_00\3&2411E6FE&1&48
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_15B0&SUBSYS_00000000&REV_00\3&2411E6FE&1&C0
Driver: n/a

Name: AMD USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Device ID: PCI\VEN_1022&DEV_7914&SUBSYS_380A17AA&REV_20\3&2411E6FE&1&80
Driver: C:\WINDOWS\system32\DRIVERS\USBXHCI.SYS, 10.00.15063.0296 (English), 4/27/2017 19:59:04, 388000 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_15B3&SUBSYS_00000000&REV_00\3&2411E6FE&1&C3
Driver: n/a

Name: AMD PSP 2.0 Device
Device ID: PCI\VEN_1022&DEV_1578&SUBSYS_380A17AA&REV_00\3&2411E6FE&1&40
Driver: C:\WINDOWS\system32\DRIVERS\amdpsp.sys, 4.01.0000.0000 (English), 1/9/2017 06:59:32, 255368 bytes
Driver: C:\WINDOWS\system32\DRIVERS\amdkmcsp.sys, 4.01.0000.0000 (English), 1/9/2017 06:59:22, 100744 bytes
Driver: C:\WINDOWS\system32\amdumcsp.dll, 4.01.0000.0000 (English), 1/9/2017 06:59:54, 91144 bytes
Driver: C:\WINDOWS\SysWOW64\amdumcsp.dll, 4.01.0000.0000 (English), 1/9/2017 06:59:50, 71176 bytes
Driver: C:\WINDOWS\system32\t-base_client_api.dll, 4.01.0000.0000 (English), 1/9/2017 07:00:08, 26120 bytes
Driver: C:\WINDOWS\SysWOW64\t-base_client_api.dll, 4.01.0000.0000 (English), 1/9/2017 07:00:04, 22024 bytes
Driver: C:\WINDOWS\system32\tbaseregistry64.dll, 4.01.0000.0000 (English), 1/9/2017 07:00:20, 129032 bytes
Driver: C:\WINDOWS\SysWOW64\tbaseregistry32.dll, 4.01.0000.0000 (English), 1/9/2017 07:00:18, 108552 bytes
Driver: C:\WINDOWS\SysWOW64\tbaseprovisioning.exe, 1.00.0002.0000 (English), 1/9/2017 07:00:14, 51208 bytes
Driver: C:\WINDOWS\SysWOW64\tbaseprovisioning.exe.config, 1/9/2017 02:56:08, 1375 bytes
Driver: C:\WINDOWS\SysWOW64\rootpacommon.dll, 1.22.0000.0000 (English), 1/9/2017 07:00:00, 2975752 bytes
Driver: C:\WINDOWS\SysWOW64\07010000000000000000000000000000.tlbin, 1/9/2017 02:56:08, 19927 bytes
Driver: C:\WINDOWS\system32\WdfCoInstaller01011.dll, 1.11.9200.16384 (English), 3/23/2017 02:05:28, 1804688 bytes
Driver: C:\WINDOWS\system32\pspcoins.dll, 1.00.0005.0009 (English), 1/9/2017 06:59:56, 106504 bytes

Name: AMD SMBus
Device ID: PCI\VEN_1022&DEV_790B&SUBSYS_380A17AA&REV_4B\3&2411E6FE&1&A0
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_157B&SUBSYS_00000000&REV_00\3&2411E6FE&1&18
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_157B&SUBSYS_00000000&REV_00\3&2411E6FE&1&10
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7908&SUBSYS_380A17AA&REV_49\3&2411E6FE&1&90
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:35, 98200 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:35, 466336 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:35, 511904 bytes

Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_1022&DEV_157C&SUBSYS_381417AA&REV_00\3&2411E6FE&1&14
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:26, 353696 bytes

Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_1022&DEV_157C&SUBSYS_381417AA&REV_00\3&2411E6FE&1&13
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:26, 353696 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_15B1&SUBSYS_00000000&REV_00\3&2411E6FE&1&C1
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_1022&DEV_790E&SUBSYS_380A17AA&REV_11\3&2411E6FE&1&A3
Driver: C:\WINDOWS\system32\DRIVERS\msisadrv.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:26, 19352 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_15B4&SUBSYS_00000000&REV_00\3&2411E6FE&1&C4
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1022&DEV_157A&SUBSYS_380A17AA&REV_00\3&2411E6FE&1&4A
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 10.00.15063.0447 (English), 6/20/2017 00:12:02, 86528 bytes
Driver: C:\WINDOWS\system32\DRIVERS\drmk.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:20, 97280 bytes
Driver: C:\WINDOWS\system32\DRIVERS\portcls.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:20, 373248 bytes

Name: Standard SATA AHCI Controller
Device ID: PCI\VEN_1022&DEV_7901&SUBSYS_380617AA&REV_4B\3&2411E6FE&1&88
Driver: C:\WINDOWS\system32\DRIVERS\storahci.sys, 10.00.15063.0332 (English), 5/20/2017 01:54:43, 144288 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1576&SUBSYS_380B17AA&REV_00\3&2411E6FE&1&00
Driver: n/a

Name: AMD Radeon(TM) R5 Graphics
Device ID: PCI\VEN_1002&DEV_98E4&SUBSYS_39FA17AA&REV_C6\3&2411E6FE&1&08
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atio6axx.dll, 22.19.0662.0004 (English), 7/26/2017 18:05:28, 35216296 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atioglxx.dll, 22.19.0662.0004 (English), 7/26/2017 18:05:36, 28881832 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atidxx32.dll, 22.19.0662.0004 (English), 7/26/2017 18:02:58, 12424784 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atidxx64.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:00, 14964728 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\ATIODCLI.exe, 22.19.0662.0004 (English), 7/26/2017 18:05:30, 84904 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\ATIODE.exe, 22.19.0662.0004 (English), 7/26/2017 18:05:32, 366504 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\aticalcl.dll, 22.19.0662.0004 (English), 7/26/2017 18:04:44, 82856 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\aticalcl64.dll, 22.19.0662.0004 (English), 7/26/2017 18:04:46, 89512 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\aticaldd.dll, 22.19.0662.0004 (English), 7/26/2017 18:04:48, 14336424 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\aticaldd64.dll, 22.19.0662.0004 (English), 7/26/2017 18:04:50, 15745960 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\aticalrt.dll, 22.19.0662.0004 (English), 7/26/2017 18:04:52, 85928 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\aticalrt64.dll, 22.19.0662.0004 (English), 7/26/2017 18:04:52, 96160 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atig6pxx.dll, 22.19.0662.0004 (English), 7/26/2017 18:05:12, 172968 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atig6txx.dll, 22.19.0662.0004 (English), 7/26/2017 18:05:14, 253864 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atigktxx.dll, 22.19.0662.0004 (English), 7/26/2017 18:05:16, 212392 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atiglpxx.dll, 22.19.0662.0004 (English), 7/26/2017 18:05:18, 142248 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atikmpag.sys, 22.19.0662.0004 (English), 7/26/2017 18:05:24, 549800 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atiu9p64.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:10, 206272 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atiu9pag.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:12, 164256 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atiuxp64.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:24, 229888 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atiuxpag.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:26, 181952 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\coinst_17.30.dll, 1.00.0005.0009 (English), 7/26/2017 18:05:50, 933288 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\aticfx32.dll, 22.19.0662.0004 (English), 7/26/2017 18:02:52, 1570112 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\aticfx64.dll, 22.19.0662.0004 (English), 7/26/2017 18:02:56, 1962120 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdocl.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:42, 47862696 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdocl64.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:48, 61607848 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdhdl32.dll, 7/26/2017 18:02:56, 328616 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdhdl64.dll, 7/26/2017 18:03:00, 474024 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdmantle32.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:20, 9769896 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdmantle64.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:22, 12084648 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\ativce03.dat, 7/26/2017 14:35:16, 156896 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\ativvaxy_vi.dat, 7/26/2017 14:35:16, 325316 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\ativvaxy_vi_nd.dat, 7/26/2017 14:35:16, 325056 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\ativvaxy_cz_nd.dat, 7/26/2017 14:35:16, 271456 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amde31a.dat, 7/26/2017 14:35:04, 159072 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\ativvaxy_FJ.dat, 7/26/2017 14:35:16, 266900 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\ativvaxy_FJ_nd.dat, 7/26/2017 14:35:16, 266640 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdxc32.dll, 22.19.0662.0004 (English), 7/26/2017 18:02:48, 11358680 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdxc64.dll, 22.19.0662.0004 (English), 7/26/2017 18:02:50, 13956000 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdocl12cl.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:44, 24990632 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdocl12cl64.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:46, 31085480 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdicdxx.dat, 7/26/2017 14:35:04, 955158 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atiicdxx.dat, 7/26/2017 14:35:08, 737410 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\ativvaxy_el_nd.dat, 7/26/2017 14:35:16, 370720 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amde34a.dat, 7/26/2017 14:35:04, 166560 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\ativvaxy_stn_nd.dat, 7/26/2017 14:35:16, 276960 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amde34b.dat, 7/26/2017 14:35:04, 166560 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdoclvp9lib32.dll, 7/26/2017 18:03:54, 2308008 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdoclvp9lib64.dll, 7/26/2017 18:03:56, 2397608 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amduve32.dll, 15.13.0006.0000 (English), 7/26/2017 18:03:58, 153000 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amduve64.dll, 15.13.0006.0000 (English), 7/26/2017 18:04:00, 184232 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdave32.dll, 22.19.0662.0004 (English), 7/26/2017 18:02:24, 125920 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdave64.dll, 22.19.0662.0004 (English), 7/26/2017 18:02:26, 149216 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdmmcl.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:36, 72104 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amdmmcl6.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:40, 84392 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atikmdag.sys, 22.19.0662.0004 (English), 7/26/2017 18:05:22, 38439848 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atitmm64.dll, 22.19.0662.0004 (English), 7/26/2017 18:05:42, 561576 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atiumd64.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:14, 11776144 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atiumd6a.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:16, 12989968 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atiumdag.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:20, 9589544 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\atiumdva.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:22, 11871024 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\ativce02.dat, 7/26/2017 14:35:16, 100816 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\ativvaxy_cik.dat, 7/26/2017 14:35:16, 234292 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\ativvaxy_cik_nd.dat, 7/26/2017 14:35:16, 234032 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\ativvaxy_gl_nd.dat, 7/26/2017 14:35:16, 370656 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\amde40a.dat, 7/26/2017 14:35:04, 165024 bytes
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0316467.inf_amd64_3d8fbd78102e53d7\ativvaxy_rv.dat, 7/26/2017 14:35:16, 336608 bytes
Driver: C:\WINDOWS\system32\atieclxx.exe, 22.19.0662.0004 (English), 7/26/2017 18:05:08, 789928 bytes
Driver: C:\WINDOWS\system32\atiesrxx.exe, 22.19.0662.0004 (English), 7/26/2017 18:05:10, 560552 bytes
Driver: C:\WINDOWS\system32\atidemgy.dll, 4.05.6410.31840 (English), 7/26/2017 18:04:56, 476072 bytes
Driver: C:\WINDOWS\system32\ati2erec.dll, 22.19.0662.0004 (English), 7/26/2017 18:04:34, 77736 bytes
Driver: C:\WINDOWS\system32\atig6txx.dll, 22.19.0662.0004 (English), 7/26/2017 18:05:14, 253864 bytes
Driver: C:\WINDOWS\system32\atiapfxx.blb, 7/26/2017 14:35:08, 814864 bytes
Driver: C:\WINDOWS\system32\OpenCL.dll, 22.19.0662.0004 (English), 7/26/2017 18:04:16, 144800 bytes
Driver: C:\WINDOWS\system32\clinfo.exe, 7/26/2017 18:05:46, 378280 bytes
Driver: C:\WINDOWS\system32\amdhcp64.dll, 22.19.0662.0004 (English), 7/26/2017 18:02:38, 206784 bytes
Driver: C:\WINDOWS\system32\hsa-thunk64.dll, 7/26/2017 18:06:10, 285096 bytes
Driver: C:\WINDOWS\system32\kapp_ci.sbin, 7/26/2017 14:35:16, 120880 bytes
Driver: C:\WINDOWS\system32\kapp_si.sbin, 5/3/2017 06:26:28, 114704 bytes
Driver: C:\WINDOWS\system32\samu_krnl_ci.sbin, 5/3/2017 06:26:28, 154384 bytes
Driver: C:\WINDOWS\system32\samu_krnl_isv_ci.sbin, 1/16/2017 20:45:58, 138832 bytes
Driver: C:\WINDOWS\system32\mantle64.dll, 22.19.0662.0004 (English), 7/26/2017 18:06:14, 200104 bytes
Driver: C:\WINDOWS\system32\mantleaxl64.dll, 22.19.0662.0004 (English), 7/26/2017 18:06:18, 178600 bytes
Driver: C:\WINDOWS\system32\amdgfxinfo64.dll, 7/26/2017 18:02:54, 523176 bytes
Driver: C:\WINDOWS\system32\atieah64.exe, 7/26/2017 18:05:06, 492456 bytes
Driver: C:\WINDOWS\system32\detoured.dll, 22.19.0662.0004 (English), 7/26/2017 18:05:54, 37800 bytes
Driver: C:\WINDOWS\system32\Rapidfire64.dll, 1.01.0000.0022 (English), 7/26/2017 18:06:28, 555432 bytes
Driver: C:\WINDOWS\system32\RapidFireServer64.dll, 1.01.0000.0019 (English), 7/26/2017 18:06:32, 53664 bytes
Driver: C:\WINDOWS\system32\amdlvr64.dll, 1.00.0011.0000 (English), 7/26/2017 18:03:18, 872872 bytes
Driver: C:\WINDOWS\system32\amdvlk64.dll, 1.00.0051.0000 (English), 7/26/2017 18:04:08, 12502952 bytes
Driver: C:\WINDOWS\system32\amd-vulkan64.json, 7/26/2017 14:35:04, 145 bytes
Driver: C:\WINDOWS\system32\GameManager64.dll, 7/26/2017 18:06:06, 540072 bytes
Driver: C:\WINDOWS\system32\amdmiracast.dll, 7/26/2017 18:02:42, 587648 bytes
Driver: C:\WINDOWS\system32\dgtrayicon.exe, 7/26/2017 18:05:56, 561064 bytes
Driver: C:\WINDOWS\system32\AMDKernelEvents.man, 7/26/2017 14:35:04, 31039 bytes
Driver: C:\WINDOWS\system32\amfrt64.dll, 1.04.0004.0000 (English), 7/26/2017 18:04:30, 2920360 bytes
Driver: C:\WINDOWS\system32\amdmcl64.dll, 1.06.0000.0000 (English), 7/26/2017 18:03:26, 100264 bytes
Driver: C:\WINDOWS\system32\amdxc64.dll, 8.18.0010.0195 (English), 7/26/2017 18:04:12, 121256 bytes
Driver: C:\WINDOWS\system32\amdave64.dll, 22.19.0662.0004 (English), 7/26/2017 18:02:26, 149216 bytes
Driver: C:\WINDOWS\system32\amdpcom64.dll, 22.19.0662.0004 (English), 7/26/2017 18:02:46, 141344 bytes
Driver: C:\WINDOWS\system32\atiadlxx.dll, 22.19.0662.0004 (English), 7/26/2017 18:04:38, 1542568 bytes
Driver: C:\WINDOWS\system32\atiapfxx.exe, 22.19.0662.0004 (English), 7/26/2017 18:04:42, 674728 bytes
Driver: C:\WINDOWS\system32\aticfx64.dll, 8.17.0010.1560 (English), 7/26/2017 18:04:54, 165440 bytes
Driver: C:\WINDOWS\system32\atidxx64.dll, 7/26/2017 18:05:00, 123816 bytes
Driver: C:\WINDOWS\system32\atimpc64.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:08, 141344 bytes
Driver: C:\WINDOWS\system32\atimuixx.dll, 22.19.0662.0004 (English), 7/26/2017 18:05:26, 133032 bytes
Driver: C:\WINDOWS\system32\atisamu64.dll, 22.19.0662.0004 (English), 7/26/2017 18:05:40, 176552 bytes
Driver: C:\WINDOWS\system32\atiumd6a.cap, 7/26/2017 14:35:14, 3437632 bytes
Driver: C:\WINDOWS\system32\ativvsva.dat, 1/16/2017 20:45:58, 157144 bytes
Driver: C:\WINDOWS\system32\ativvsvl.dat, 1/16/2017 20:45:58, 204952 bytes
Driver: C:\WINDOWS\SysWOW64\atigktxx.dll, 22.19.0662.0004 (English), 7/26/2017 18:05:16, 212392 bytes
Driver: C:\WINDOWS\SysWOW64\atiapfxx.blb, 7/26/2017 14:35:08, 814864 bytes
Driver: C:\WINDOWS\SysWOW64\OpenCL.dll, 22.19.0662.0004 (English), 7/26/2017 18:04:14, 123304 bytes
Driver: C:\WINDOWS\SysWOW64\amdhcp32.dll, 22.19.0662.0004 (English), 7/26/2017 18:02:36, 174688 bytes
Driver: C:\WINDOWS\SysWOW64\hsa-thunk.dll, 7/26/2017 18:06:08, 250792 bytes
Driver: C:\WINDOWS\SysWOW64\mantle32.dll, 22.19.0662.0004 (English), 7/26/2017 18:06:12, 159656 bytes
Driver: C:\WINDOWS\SysWOW64\mantleaxl32.dll, 22.19.0662.0004 (English), 7/26/2017 18:06:16, 144296 bytes
Driver: C:\WINDOWS\SysWOW64\amdgfxinfo32.dll, 7/26/2017 18:02:52, 369064 bytes
Driver: C:\WINDOWS\SysWOW64\atieah32.exe, 7/26/2017 18:05:02, 342952 bytes
Driver: C:\WINDOWS\SysWOW64\detoured.dll, 22.19.0662.0004 (English), 7/26/2017 18:05:52, 37800 bytes
Driver: C:\WINDOWS\SysWOW64\RapidFireServer.dll, 1.01.0000.0019 (English), 7/26/2017 18:06:30, 51112 bytes
Driver: C:\WINDOWS\SysWOW64\Rapidfire.dll, 1.01.0000.0022 (English), 7/26/2017 18:06:26, 486824 bytes
Driver: C:\WINDOWS\SysWOW64\amdlvr32.dll, 1.00.0011.0000 (English), 7/26/2017 18:03:16, 704424 bytes
Driver: C:\WINDOWS\SysWOW64\amdvlk32.dll, 1.00.0051.0000 (English), 7/26/2017 18:04:06, 10283432 bytes
Driver: C:\WINDOWS\SysWOW64\amd-vulkan32.json, 7/26/2017 14:35:04, 145 bytes
Driver: C:\WINDOWS\SysWOW64\GameManager32.dll, 7/26/2017 18:06:02, 374184 bytes
Driver: C:\WINDOWS\SysWOW64\amfrt32.dll, 1.04.0004.0000 (English), 7/26/2017 18:04:28, 2535336 bytes
Driver: C:\WINDOWS\SysWOW64\amdmcl32.dll, 1.06.0000.0000 (English), 7/26/2017 18:03:24, 83880 bytes
Driver: C:\WINDOWS\SysWOW64\amdave32.dll, 22.19.0662.0004 (English), 7/26/2017 18:02:24, 125920 bytes
Driver: C:\WINDOWS\SysWOW64\amdpcom32.dll, 22.19.0662.0004 (English), 7/26/2017 18:02:44, 112216 bytes
Driver: C:\WINDOWS\SysWOW64\atiadlxx.dll, 22.19.0662.0004 (English), 7/26/2017 18:04:40, 1061792 bytes
Driver: C:\WINDOWS\SysWOW64\atiadlxy.dll, 22.19.0662.0004 (English), 7/26/2017 18:04:40, 1061792 bytes
Driver: C:\WINDOWS\SysWOW64\aticfx32.dll, 8.17.0010.1560 (English), 7/26/2017 18:04:54, 157176 bytes
Driver: C:\WINDOWS\SysWOW64\atidxx32.dll, 7/26/2017 18:04:58, 110504 bytes
Driver: C:\WINDOWS\SysWOW64\atimpc32.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:04, 112224 bytes
Driver: C:\WINDOWS\SysWOW64\atisamu32.dll, 22.19.0662.0004 (English), 7/26/2017 18:05:38, 142248 bytes
Driver: C:\WINDOWS\SysWOW64\atiumdva.cap, 7/26/2017 14:35:16, 3471376 bytes
Driver: C:\WINDOWS\SysWOW64\ativvsva.dat, 1/16/2017 20:45:58, 157144 bytes
Driver: C:\WINDOWS\SysWOW64\ativvsvl.dat, 1/16/2017 20:45:58, 204952 bytes
Driver: C:\WINDOWS\SysWOW64\amdxc32.dll, 8.18.0010.0195 (English), 7/26/2017 18:04:10, 107944 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\amf-mft-decvp9-decoder32.dll, 1.00.0000.0000 (English), 7/26/2017 18:04:20, 14860200 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\amf-mft-decvp9-decoder64.dll, 1.00.0000.0000 (English), 7/26/2017 18:04:22, 16349096 bytes
Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.stz, 16.60.6034.0000 (English), 7/26/2017 18:03:12, 106424 bytes
Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.itz, 5/3/2017 06:25:28, 1988 bytes
Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.ctz, 7/26/2017 14:35:04, 8190 bytes
Driver: C:\Program Files\AMD\amdkmafd\amdkmafd.stz, 8.14.0001.6003 (English), 7/26/2017 18:03:10, 66888 bytes
Driver: C:\Program Files\AMD\amdkmafd\amdkmafd.itz, 1/16/2017 20:45:56, 2126 bytes
Driver: C:\Program Files\AMD\amdkmafd\amdkmafd.ctz, 1/16/2017 20:45:56, 10034 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc32.dll, 22.19.0662.0004 (English), 7/26/2017 18:02:28, 1244064 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc64.dll, 22.19.0662.0004 (English), 7/26/2017 18:02:30, 1466240 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_32.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:02, 242088 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_64.dll, 22.19.0662.0004 (English), 7/26/2017 18:03:06, 279976 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\amf-mft-mjpeg-decoder32.dll, 22.19.0662.0004 (English), 7/26/2017 18:04:24, 1333672 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\amf-mft-mjpeg-decoder64.dll, 22.19.0662.0004 (English), 7/26/2017 18:04:26, 1572776 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\mcl32.dll, 22.19.0662.0004 (English), 7/26/2017 18:06:22, 82856 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\mcl64.dll, 22.19.0662.0004 (English), 7/26/2017 18:06:24, 98216 bytes
Driver: C:\WINDOWS\system32\coinst_17.30.dll, 1.00.0005.0009 (English), 7/26/2017 18:05:50, 933288 bytes

Name: Realtek PCIe FE Family Controller
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_384517AA&REV_07\4&2F96464&0&0014
Driver: C:\WINDOWS\system32\DRIVERS\rt640x64.sys, 9.01.0406.2015 (English), 3/18/2017 15:56:26, 604160 bytes

Name: High Definition Audio Bus
Device ID: PCI\VEN_1002&DEV_15B3&SUBSYS_380517AA&REV_00\3&2411E6FE&1&09
Driver: C:\WINDOWS\system32\DRIVERS\amdkmafd.sys, 8.14.0001.6003 (English), 8/18/2016 07:41:28, 49448 bytes
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 10.00.15063.0447 (English), 6/20/2017 00:12:02, 86528 bytes
Driver: C:\WINDOWS\system32\DRIVERS\drmk.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:20, 97280 bytes
Driver: C:\WINDOWS\system32\DRIVERS\portcls.sys, 10.00.15063.0000 (English), 3/18/2017 15:56:20, 373248 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_15B2&SUBSYS_00000000&REV_00\3&2411E6FE&1&C2
Driver: n/a

Name: Realtek 8821AE Wireless LAN 802.11ac PCI-E NIC
Device ID: PCI\VEN_10EC&DEV_8821&SUBSYS_A81417AA&REV_00\4&15B31509&0&0013
Driver: C:\WINDOWS\system32\DRIVERS\rtwlane.sys, 2023.55.0415.2017 (English), 5/19/2017 03:10:00, 6813664 bytes
Driver: C:\WINDOWS\system32\DRIVERS\rtldata.txt, 5/18/2017 20:05:46, 40263 bytes
Driver: C:\WINDOWS\system32\Rtlihvs.dll, 704.04.0313.2017 (English), 5/19/2017 03:09:58, 1164768 bytes

 

Spoiler
---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket , type 0
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: TS3.exe
P2: 0.2.0.32
P3: 568d4bac
P4: d3d11.dll_unloaded
P5: 10.0.15063.0
P6: 994d6e1a
P7: 00078f60
P8: c0000005
P9: 00000008
P10:


+++ WER1 +++:
Fault bucket , type 0
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: TS3.exe
P2: 0.2.0.32
P3: 568d4bac
P4: d3d11.dll_unloaded
P5: 10.0.15063.0
P6: 994d6e1a
P7: 00078f60
P8: c0000005
P9: 00000008
P10:


+++ WER2 +++:
Fault bucket 116444823142, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: TS3.exe
P2: 0.2.0.32
P3: 568d4bac
P4: d3d11.dll_unloaded
P5: 10.0.15063.0
P6: 994d6e1a
P7: 00078f60
P8: c0000005
P9: 00000008
P10:


+++ WER3 +++:
Fault bucket 116444823142, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: TS3.exe
P2: 0.2.0.32
P3: 568d4bac
P4: d3d11.dll_unloaded
P5: 10.0.15063.0
P6: 994d6e1a
P7: 00078f60
P8: c0000005
P9: 00000008
P10:


+++ WER4 +++:
Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: Discord.exe
P2: 0.0.42.0
P3: 598a3014
P4: 20e5
P5: 67246080
P6:
P7:
P8:
P9:
P10:


+++ WER5 +++:
Fault bucket , type 0
Event Name: InstallAgentQueueHanged
Response: Not available
Cab Id: 0

Problem signature:
P1: 15063
P2: 540
P3: Windows.Desktop
P4:
P5:
P6:
P7:
P8:
P9:
P10:


+++ WER6 +++:
Fault bucket , type 0
Event Name: InstallAgentQueueHanged
Response: Not available
Cab Id: 0

Problem signature:
P1: 15063
P2: 540
P3: Windows.Desktop
P4:
P5:
P6:
P7:
P8:
P9:
P10:


+++ WER7 +++:
Fault bucket , type 0
Event Name: InstallAgentQueueHanged
Response: Not available
Cab Id: 0

Problem signature:
P1: 15063
P2: 540
P3: Windows.Desktop
P4:
P5:
P6:
P7:
P8:
P9:
P10:


+++ WER8 +++:
Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: Discord.exe
P2: 0.0.42.0
P3: 598a3014
P4: 20e5
P5: 67246080
P6:
P7:
P8:
P9:
P10:


+++ WER9 +++:
Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: Discord.exe
P2: 0.0.42.0
P3: 598a3014
P4: 20e5
P5: 67246080
P6:
P7:
P8:
P9:
P10 

 

Message 1 of 8 (691 Views)

Accepted Solution

Re: "The Sims 3 has stopped working"

★★ Novice

This happened to me also..  I have the same processor.  I dtermined it was because I had upgraded my processor with amd pro control center from 16.10 to 17.7..  DOn't quote me on those numbers.  Anywho I did a sytem restore to before I upgraded it and Sims 3 started working again.  Unfortunately that means I can't play Gigantic on Arc because it needed the upgrade.

View in thread

Message 3 of 8 (896 Views)

All Replies

Re: "The Sims 3 has stopped working"

★ Apprentice

Is anyone here? Some kind of help would be much appreciated ;;

Message 2 of 8 (654 Views)

Re: "The Sims 3 has stopped working"

★★ Novice

This happened to me also..  I have the same processor.  I dtermined it was because I had upgraded my processor with amd pro control center from 16.10 to 17.7..  DOn't quote me on those numbers.  Anywho I did a sytem restore to before I upgraded it and Sims 3 started working again.  Unfortunately that means I can't play Gigantic on Arc because it needed the upgrade.

Message 3 of 8 (897 Views)

Re: "The Sims 3 has stopped working"

★ Apprentice

That's very interesting, I wonder why that would stop it from working.. thank you for the reply!

Message 4 of 8 (643 Views)

Re: "The Sims 3 has stopped working"

Hero (Retired)

@ChelseaSimmer  First - the Lenovo model 80TR is not billed as a gaming laptop. That is because the AMD A9 APU does not have true dedicated video memory. The AMD A9 APU is not a very strong cpu/gpu. It suffer many of the same issues as an Intel I3 - also without dedicated video memory and lack of power. The video chip (AMD Radeon(TM) R5) device id 0x98e4 is not in the games database and may be configuring the game incorrectly. Do you have an Acer monitor connected to the laptop. The resolution of 1366 x 768 is the highest you can get without the manufacturer engineering more hardware to the video system. While the Lenovo might (probably) is a good social/student laptop, IMO it is not ready for 3D gaming. While that doesn't mean a game won't run - just how well it will run and issues can start happening at any time.

Message 5 of 8 (632 Views)

Re: "The Sims 3 has stopped working"

★ Apprentice

Thank you for all this information! My laptop just makes me sad now, haha ;;

I don't have an Acer monitor connected to my laptop, no. ;;

Message 6 of 8 (617 Views)

Re: "The Sims 3 has stopped working"

★ Apprentice

It seems it was my driver update that broke the game; thank you @a1wend1l!

Message 7 of 8 (564 Views)

Re: "The Sims 3 has stopped working"

★★ Novice

Glad I couild help.  If you find a way to get it to work with the upgrade, let me know.  lol

Message 8 of 8 (530 Views)