The license limit for this product has been reached sims 3?

[SmolBe4n]

I haven't got this on any other laptop or I haven't had it at all, it won't let me play.. help?

[rumbutter]

https://help.ea.com/article/origin-lifetime-download-limit-error-message

you will have to contact CS

They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html