Sims regestration problem

[AmberEeltink]

Hello everybody,

I've been having a problem with my regestrations of my Sims 2 and 3. It keeps saying there is a problem with the code. 

I know I have registered my games before, but I deleted the email account that goes with the Sims account I registered my games on. 

Does anyone know a solution for this? 

[rumbutter]

your codes/games are tied to the orignal account   you'll need to contact CS to assist with lost/forgotten/merge accounts

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...