Re: Sims 3

by SandArcher
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Original Post

Sims 3

★★★ Newbie

I'm trying to play Sims 3 on a new computer and I can't find the game on my origins account under "my games". It's saying "this code has already been used", which I know it has when I used it on my other computer. How do I recover my game on the new computer?

 

Thanks for the help!

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Re: Sims 3

Hero (Retired)

Hey

With serial codes stating they're invalid, you most likely will have to contact EA, they can be found here: http://eahelp.ea.com/en/ . For help with navigating your way around, see this: http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2...

With registering codes on ORIGIN and not being able to find your code, etc please see here: http://sims3.crinrict.com/en/2013/09/how-to-find-your-serial-number.html

Please keep in mind that if you bought the game off Origin, it is AUTOMATICALLY registered FOR YOU! To get your accounts connected, simply use the same details as you use for Origin.

If you have bought the game second-hand - you will not be able to re-register it. Games can only be registered ONCE.

For problems with worlds, please see here: http://answers.ea.com/t5/The-Sims-3-Store/Guide-Sims-3-Store-Worlds/td-p/1589911

For more info, please see these links:
http://sims3.crinrict.com/en/2013/09/how-to-find-your-serial-number.html
http://answers.ea.com/t5/The-Sims-3/FAQ-Invalid-and-Used-Serial-Codes-amp-Games-not-showing-up-in/m-...
http://answers.ea.com/t5/The-Sims-3/Information-How-to-Register-The-Sims-3/m-p/387162

Welcome to the Answer HQ!

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