RE-activiate the game?

[clemsimmer]

Alright so, When I logged into my account it said ''You need to activate your game to play sims 3.'' I said alright and it asked for my game codes, I put all the codes, and it said, 'It has already been used' well duh, I activated it, the first time I got the game!(a year ago) And it keeps telling me to activate, but i dont have any new codes. Is anyone having the same issue? Can you help me fix this?

[roberta591]

@clemsimmer Do you have another Origin account? Once a code is accepted it is locked to the account that is open at that time. If you don't know the account you will have to contact EA customer service to find out what the problem is. This is an open public forum and accounts can not be accessed here.