June 2015
I recently bought the expansion bundle with world adventures and generations from origin and the EP works with origin and in game but the store has not registered the purchase so I cannot get the extras from the store from buying it direct. The sims 3 store is great for getting extra stuff. I would really appreciate any advice or guidance to fix this issue. Thank you.
June 2015
Hi there @gyrebox
The Answer HQ is a community site and as ordinary users like you, we are unable to assist you with account, serial-code and the like related issues.
Please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/
Best of luck and happy gaming