My Sims 3 is gone?

[JudsonH]

My Sims 3 worked fine through the Origin client until my hard drive went bad and I lost all files. I tried recovering my purchase and re-downloading it on a different computer but there is no proof of my purchase. How can I get my game back?

[SandArcher]

@JudsonH are you using the original account you used to purchase the Sims 3? If you login with that account, you can redownload the game on your new computer. You will still have lost all your saves unfortunately as Origin does not backup your personal game files