Re: I lost my expansions.

by gabzarcaro
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Original Post

I lost my expansions.

★★★ Newbie

I am new to Origin, but 2 years ago I bought the Sims 3 starter packs for macs, which came with both the late night and high end loft stuff expansion. SInce then, I lost all the CDs. Recently, I managed I managed to download my purchase on the computer but I have lost both my expansions in the process.

So, while my order history says Sims 3 starter pack disk for mac, and while the starter pack includes the late night and high end loft stuff expansions, when i look on 'My Games' all I see is the Sims 3 and NOT my expansions.

Can I get them back? If so how? and if not, why?

Thanks for ANY AND ALL help!! 

Message 1 of 3 (110 Views)

Re: I lost my expansions.

EA Staff

@gabzarcaro Can you see and download the expansions if you control click (Mac version of right click) the Sims 3 base games tile in Origin client and select 'View Game Details'?

 

Let us know how you get on!

Message 2 of 3 (106 Views)

Re: I lost my expansions.

★★★ Newbie

After I do that, all the expansion options appear. However, it asks if i want to purchase them, and it does not show that i already have purchased them.

Message 3 of 3 (99 Views)