Help I keep getting a page reload error everytime I try to redeem my game code

[keelz78]

This happens to me every single time I try to redeem my Sims 3 add ons through Origin and its very frustrating! I have been trying for nearly two hours now.

[MLadyD7]

[KNOWN BUGS] Bugs and what issue goes where ? 

[INFO] Serial Code Issues and Redeeming Bonus Content - PLEASE READ

See above links, then if you still need assistance you'll need to contact Customer Support/Game Advisors. Here's How:

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

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