Re: Bought the wrong set from the Store.

by rumbutter
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Original Post

Bought the wrong set from the Store.

★★★ Novice

After thinking about buying Midnight Hollow for at least 3 months I finally decided it was finally time to do it.  Unfortunately my thoughts were not at the right place when I hit on buy AND confirmed that I was purchasing the correct version. I bought the lower cost version even though I wanted the higher cost so that I could have The Golden Ticket Toy Shop Venue. 

 

My reason for wanting to speak to someone is so that I could get a credit for the purchase of the cheaper set so that I can buy the correct one.

 

 

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Re: Bought the wrong set from the Store.

Hero (Retired)

you would need to contact CS to see if this is possiable

 

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

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