October 2015 - last edited October 2015
Hey!
I downloaded the Spore on Origin at 12:00 AM and it finished 1:40 PM. When I was installing, in the second page(the terms of contract), the installation just stopped. I have a screenshot of the problem that would be a red cross over the EA sign and I can't install the Spore Game. I tried to download four times, and this is the fifth. I tried to install it manually but it happened one more time. I tried to contact the Brazilian Service but they didn't answered me.
October 2015 - last edited October 2015
Hi @zDudaHangz
Perhaps this helps > https://help.ea.com/en/article/my-game-downloaded-through-origin-but-will-not-install/
If you used an anti-virus program, disable during the time if you install
You can try it on Live Chat, email, or phone
1. Click the following link: https://help.ea.com/en/spore/spore/
2. Make sure you are logged in with your Origin ID
3. Choose your country (take a look right side upper navigation groin)
4. Press the orange button below right side "Contact us"
5. Follow the steps
Good luck