I cannot play the puzzle part of undiscovered world why?

[Dufette]

I cannot play the puzzle part of undiscovered world and i wonder why?  Can't get the badge because of this

[ID1653090993]

I am having problems with Undiscovered World also ~ I have reviewed my entire system and followed all your instructions for problem solving ~ When I get to the game it shows start game but will never load to open for play ~ I played this game a few days ago with no problem ~ Please Please Help ~ Fix ~ Advise ~

[ccboots56]

@Dufette

Checkout this post and see if it helps with that problem: Jigsaw Puzzle 

[ccboots56]

@ID1653090993

If you were playing the game the other day then try checkout these 

links for help:      Clear Flash Player Storage 

Clear your browser Cache

[linabrenda2]

I had the same problem with another puzzle in Jigsaw.  Tried everything.  My computer repair man said to try the mouse battery.  If weak, will not p/u pieces or drop them before they can be placed.  Changed battery...Problem solved! Sounds weird, but it worked

[Blondie0221]

I to have had the same problem now for over a month. This is Very frustrating as can't   finish the case. Please can't we get this fixed already. Thank You