a month ago
hi i can suddenly no longer load into chestnut ridge, I just get a white screen. I have never had any script mods, I removed my CC just in case. I have uninstalled and reinstalled the expansion pack, tried running repair via EA app, deleted my caches...........it won't load, even on a brand new save file????
here is the last UI exception error i get
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>7d73b1c0fa020ca56602f845</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-03-26 16:32:47</createtime><buildsignature>Local.Unknown.Unknown.1.105.345.1020-1.300.000.179.Release</buildsignature><categoryid>(AS)widgets.GameEntry.Neighborhood.controls::NeighborhoodMap</categoryid><desyncid>7d73b1c0fa020ca56602f845</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/HighlightLotsEdit() at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetNeighborhoodMode() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/DispatchToWidget() at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages() at olympus.core::LayoutManager/OnDemandWidgetLoadComplete() rtim=9218 Client Session Time: 20.91 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0xdd4141d5 LoadingScreenActiveFlag: 1 Origin Version: 10,5,96,47512 Modded: False SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GTX 1060 3GB nvldumdx.dll 31.0.15.1659, GUID: D7B71E3E-5F42-11CF-A971-88120EC2D235 </desyncdata></report>
<report><version>2</version><sessionid>7d73b1c0fa020ca56602f845</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-03-26 16:38:22</createtime><buildsignature>Local.Unknown.Unknown.1.105.345.1020-1.300.000.179.Release</buildsignature><categoryid>(AS)widgets.GameEntry.controls::MapClipBase</categoryid><desyncid>7d73b1c0fa020ca56602f845</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.GameEntry.controls::MapClipBase/PositionMapTagAndResumeClip() at widgets.GameEntry.controls::MapClipBase/HandleStageResized() at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/HandleStageResized() at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetRegion() at widgets.GameEntry.Neighborhood.controls::NeighborhoodMap/SetNeighborhood() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() at olympus.io::CommunicationManager/SendUIMessage() at widgets.GameEntry.WorldSelection::GEWorldSelectionMain/SendShowHideMapMessage() at widgets.GameEntry.WorldSelection::GEWorldSelectionMain/ShowNeighborhoodMap() at widgets.GameEntry.WorldSelection::GEWorldSelectionMain/OnGridFadeOutComplete() at olympus.motion::Tween/updatePosition() at olympus.motion::Tween/Tick() at olympus.core::Ticker/OnEnterFrame() rtim=42679 Client Session Time: 20.91 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0xdd4141d5 LoadingScreenActiveFlag: 1 Origin Version: 10,5,96,47512 Modded: False SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GTX 1060 3GB nvldumdx.dll 31.0.15.1659, GUID: D7B71E3E-5F42-11CF-A971-88120EC2D235 </desyncdata></report>
</root>
a month ago
@gorominose Does Chestnut Ridge not load even in a new save that you created after repairing the game and reinstalling Horse Ranch? That would be very strange and also very uncommon. Let me know either way, and please also provide a dxdiag for reference.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/