Process: My sims 4 game keeps crashing. Worked fine hours before

by cutiepiecharli
Reply

Original Post

Accepted Solution

Process: My sims 4 game keeps crashing. Worked fine hours before

★★★ Newbie

My sims 4 game keeps crashing at the loading screen. I have tried uninstalling and reinstalling, removed all mods, repaired the game, turned my Mac on and off, and deleted specific files as suggested by others in the sims 4 community but nothing helps.

These are parts of the crash report I get. Does anyone recognize what the issue might be? My Mac is very new and up to date. It was working fine only hours before. 

 

 

 

Message 1 of 2 (517 Views)

Accepted Solution

Re: Process: My sims 4 game keeps crashing. Worked fine hours befo

@cutiepiecharli 

 

Follow these steps to launch a new clean game and try to narrow down the issue - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -

View in thread

Message 2 of 2 (486 Views)

All Replies

Re: Process: My sims 4 game keeps crashing. Worked fine hours befo

@cutiepiecharli 

 

Follow these steps to launch a new clean game and try to narrow down the issue - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 2 of 2 (487 Views)