bought join the fight bundle on steam didn't get anything

[Rorainhellfire]

I bought the join the fight bundle on steam march 18th my swtor account is linked to my steam account the payment for the bundle went through,

I can see the bundle in the DLC tab when I look through the properties for the game but nothing showed up in-game,

My account still has me as preferred status, I didn't get the 2400 cartel coins, and the mount didn't show up in any of my characters mailbox.

[proxos666 · Accepted solution]

@Rorainhellfire 

Ok there is no account issue for Rorainhellfire

email the screenshots as shown in the sticky , once that email is handled by an agent they can add the purchased gametime to your account 

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

[proxos666]

@Rorainhellfire 

swtor account displayname ? needed to check the account for issues

you will need to email screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

[Rorainhellfire]

@proxos666 salamanderflame227 Steam ID: 76561198026563766

[proxos666]

@Rorainhellfire 

swtor account displayname ? cant use numbers so that wont be the swtor account

[Rorainhellfire]

@proxos666 steam display name Fel Hunter, display name on swtor Rorainhellfire.

[proxos666]

@Rorainhellfire 

The swtor account cant be Fel Hunter either as spaces are not allowed

you put the displayname in the swtor launcher to login

[proxos666 · Accepted solution]

@Rorainhellfire 

Ok there is no account issue for Rorainhellfire

email the screenshots as shown in the sticky , once that email is handled by an agent they can add the purchased gametime to your account 

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

[Rorainhellfire]

@proxos666 Alright just got the email about my account being updated. thank you for the help.

[superdhari92]

hello i have the same problem and i emailed them every single screen shot and info .. still they didnt even auto replay anything its been more than 6 hours  is it normal and i have to wait ?

[proxos666]

@superdhari92 

Normally resolved within 24 hrs in most cases, support will be online in about 6 hrs

If you provide the swtor account displayname, can check for account issues and they have your email