August 2017
I returned to BF4 after a few months break and downloaded all DLCs. But now I have a serious problem with the game. When I press ALT-TAB to switch to another PC programm my hole PC freezes and the screen gets grey and restart it self after a few minutes. I get this crash also when I am in a game and the next map is loading. Sometimes I even get this crash when I quit the game.
PC: Win10 x64, Intel i5, GeForce 770 Latest driver (384.94), 8GB RAM
August 2017
Hello @kmh42
I am really sorry for those issues with the game. Can you try to perform Clean GPU drivers reinstall? Disabling Origin in-game option might also fix this. Keep us posted on your progress.
Cheers,
Archi
August 2017
I installed the new latest driver and have still the same problem. What are Origin In-game options? I have default install of origin and BF4, nothing was adjusted int any options.
August 2017
Now I did a clean install with the Display Driver Uninstaller programm. I will report again if something get's better.
August 2017
Nope! Still not working.
August 2017
Hey @kmh42,
it would be awesome if you could create a DxDiag file, that usually helps narrow down errors like this - here's a guide on how to do this.
August 2017
August 2017 - last edited August 2017
Hey @kmh42,
thanks for that file - could you try to update the .NET framework?
Also run the System File Checker - hit the Windows Key + R, type "cmd" and hit enter. In the Command Line, type "sfc /scannow" and hit enter again.
Third thing you can do is try to run the game using a different windows user account.
August 2017
How do i uninstall .NET correctly?
The scan was completed with no errors.
I don't have a second Windows user yet. Maybe I test it in time.
August 2017
Hey @kmh42,
sorry, that was my choice of words - you cannot completely uninstall .NET framework since it comes with Windows, you could turn it off as Windows Feature though. To do so, go to Control Panel->Programs ->Turn Windows Features on or off. I'd just try to update it and set up the new Windows User Account, too.