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Agent_RS's avatar
Agent_RS
Icon for EA American Football Team rankEA American Football Team
2 years ago

Re: Madden 24 PC controller not working (works with all other games)

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  • thegui99's avatar
    thegui99
    2 years ago

    That did not help at all. I use EA app and it just does not recognize the buttons as it should. Tried everything you said and everything that is online about this. How can i get the refund for the game?

  • thegui99's avatar
    thegui99
    2 years ago

    I recently bought madden nfl 24 through the EA app. I tried to play with my controller, but the buttons are all switched up and i cannot do anything to make them work. I have tried everything I found on the internet such as Similar Question and tutorial but nothing seems to work. I am desperate and very mad with this whole situation. What can I do?

  • Strohs13's avatar
    Strohs13
    2 years ago
    @Agent_RS I have the same issue and do not have Steam installed so it doesn't seem to be a Steam problem. Every time I launch Madden 24 the controller is not recognized and I'm forced to use the keyboard and mouse. The controller works with all other games I play with no issues. I haven't been able to play for 2 weeks after purchasing. So frustrating.
  • iLLmaculateOne's avatar
    iLLmaculateOne
    2 years ago

    Having same issue. 

    Hey look, ANOTHER issue that's not at all being solved by EA. Just another issue keeping us from playing, again. It's something every * week. 

  • iLLmaculateOne's avatar
    iLLmaculateOne
    2 years ago
    @Agent_RS It's not our controllers, read the posts. It's the game. What do we do to fix it so we can play the game that we paid money for? Anything? Or are we just dicked
  • ULTIM-ARCHANGEL's avatar
    ULTIM-ARCHANGEL
    2 years ago

    My controller just recently stopped working. It played fine all day Sunday sept. 24th but went to play some on Oct 1 and it’s just didn’t work. I have no idea what to do and I have almost 100 hrs into it.

    @iLLmaculateOne wrote:

    Having same issue. 

    Hey look, ANOTHER issue that's not at all being solved by EA. Just another issue keeping us from playing, again. It's something every * week. 

  • Restrict23's avatar
    Restrict23
    2 years ago

    If you have madden on steam go to your controler properties for madden and enable steam input.

  • ProD3gen's avatar
    ProD3gen
    2 years ago

    Disabling steam input worked for me. Open steam > Right click Madden 24 > Properties > Controller > Disable Steam Input. 

    i don’t run the game through steam but this worked for me oddly enough..

About Madden NFL 24 Technical Issues & Bugs

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Hey there!

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We are aware of this issue and currently looking into it! In the meantime we have some questions and a potential solution for you!

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  1. Do you have Steam running in the background? Quitting steam may resolve the issue.
    2. \n
  2. If Steam is running what do your Controller settings look like? You can find them by going to Settings > Controller. A screenshot of them would be helpful.
    3. \n
  3. Should look like the attached image below. 
    4. \n
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If you have any external gamepad settings enabled you can also try turning them off.

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It would also be helpful to know if you have any \"Desktop Configurations\" in your \"Desktop Layout\" menu. A screenshot of this screen would be helpful too. These desktop configurations are known to interfere with the game if they're active, though disabling the external gamepad settings for whatever controller you're using should negate this.

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\n
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\n
\n
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Hey there!

\n\n

We are aware of this issue and currently looking into it! In the meantime we have some questions and a potential solution for you!

\n\n
    \n
  1. Do you have Steam running in the background? Quitting steam may resolve the issue.
    2. \n
  2. If Steam is running what do your Controller settings look like? You can find them by going to Settings > Controller. A screenshot of them would be helpful.
    3. \n
  3. Should look like the attached image below. 
    4. \n
\n

If you have any external gamepad settings enabled you can also try turning them off.

\n\n

It would also be helpful to know if you have any \"Desktop Configurations\" in your \"Desktop Layout\" menu. A screenshot of this screen would be helpful too. These desktop configurations are known to interfere with the game if they're active, though disabling the external gamepad settings for whatever controller you're using should negate this.

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Madden 24 PC controller not working (works with all other games)","moderationData":{"__ref":"ModerationData:moderation_data:8840430"},"body":"

That did not help at all. I use EA app and it just does not recognize the buttons as it should. Tried everything you said and everything that is online about this. How can i get the refund for the game?

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I recently bought madden nfl 24 through the EA app. I tried to play with my controller, but the buttons are all switched up and i cannot do anything to make them work. I have tried everything I found on the internet such as Similar Question and tutorial but nothing seems to work. I am desperate and very mad with this whole situation. What can I do?

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Having same issue. 

Hey look, ANOTHER issue that's not at all being solved by EA. Just another issue keeping us from playing, again. It's something every * week. 

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My controller just recently stopped working. It played fine all day Sunday sept. 24th but went to play some on Oct 1 and it’s just didn’t work. I have no idea what to do and I have almost 100 hrs into it.

@iLLmaculateOne wrote:

Having same issue. 

Hey look, ANOTHER issue that's not at all being solved by EA. Just another issue keeping us from playing, again. It's something every * week. 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2023-10-03T15:45:04.583-07:00","lastPublishTime":"2023-10-03T15:45:04.583-07:00","metrics":{"__typename":"MessageMetrics","views":12593},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:madden-nfl-24-en/category:madden-nfl-en/category:ea-forums-en/community:tghpe58374board:madden-nfl-24-technical-issues-en/message:8840426/message:8840435","repliesCount":3,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1780592":{"__typename":"User","id":"user:1780592","uid":1780592,"login":"Restrict23","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-10-06T14:02:17.684-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-2.svg?time=1721239509000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:1780592"},"ModerationData:moderation_data:8840436":{"__typename":"ModerationData","id":"moderation_data:8840436","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8840436":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1780592"},"id":"message:8840436","revisionNum":1,"uid":8840436,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:madden-nfl-24-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:8840435"},"conversation":{"__ref":"Conversation:conversation:8840426"},"subject":"Re: Madden 24 PC controller not working (works with all other games)","moderationData":{"__ref":"ModerationData:moderation_data:8840436"},"body":"

If you have madden on steam go to your controler properties for madden and enable steam input.

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Disabling steam input worked for me. Open steam > Right click Madden 24 > Properties > Controller > Disable Steam Input. 

i don’t run the game through steam but this worked for me oddly enough..

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https://www.youtube.com/watch?v=hI-42vA4Q0U might help some of you. 

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