Re: [INFORMATION] How does this forum work ?

The bug forum has a certain way it works. New threads are processed every day except when I'm taking a break which is communicated in this thread: [PLEASE READ] Information/Questions about the bug forum.

Below I will try to explain a bit, how the flow currently works.

It does all sound a bit complicated but it's just the way I work. This is purely informational. Adjustments may be made any time depending on issue.

New thread is created

Issue will be read and handled in the following manner:

Buy/Build/texture/lighting issues

I'm no longer handling those. I'm not a builder, I don't know how to help. There are also so many similar issues that aren't quite the same, so I keep merging/adding to the list to a minium.

If something is common enough for even me to understand, I will start merging and add it to the list.

Console

Any bugs that occur on all platforms will be merged with the PC/Mac threads.

Issues that are console only will either be handled by another hero or forwarded to a CM. I personally can't help with them.

Issues I'm no longer processing at all

These issues are mostly about symptoms about an underlying issue and are very hard to merge or handle. They are basically a standalone bug report each, hence I'm just leaving them. Exceptions always apply if a issue is very common and can be pinpointed to be the same

• All kinds of Lags (Simulation Lag, Sims stand around doing nothing, Low FPS, Lagging gameplay, ..)
• Family Tree
• Other generic reports of several issues that basically describe a symptom but can have multiple underlying issues (for example Sims don't die). These pop up all the time and have since the game came out.
• Threads reporting more than one bug. 

Existing Issue

• Post will be merged with the current thread. Depending where you posted and how popular an issue is, I will tag you to say so. Please make sure to click that me too button on the first page cause that is not covered by merging. If you don't agree with the merge, please post in the thread and make sure to tag me or send me a PM (don't be rude about it) and explain why you think your post was wrongly merged.

New issue

• If troubleshooting is needed, it might be moved to the game issues forum to do so. Thread might later be moved back if it turns out to be a bug. 
• If it sounds like a tech issue, it will be moved to the tech forum of your platform to better assist you.
• If you state you're using mods and haven't tried without, your thread will be moved to mods/cc issues for further troubleshooting. Please always test on vanilla.
• If it's a known mod issue, it will be moved to Mods/CC issues
• If further clarification is needed, I will ask questions
• If it seems straightforward enough, I will leave it unanswered and start tagging once it reaches a certain weight. More info on that can be found here: [PLEASE READ] Information/Questions about the bug forum
• If the issue peaks my interested I will try myself or ask for saves. Conversation will go from there.
• If it's a rant and just a collection of things, thread will get ignored by me (doesn't mean QA/CM don't see it). 

Existing thread is bumped

Handling will depend on the tag as follow: 

Open/Workaround

Those are issues that have been handled and added to the compiled list. I will not read or comment on those (exceptions apply) but any new information or voice you want to add is a good thing. It shows EA/Maxis how popular they are and what your concerns are. You can tag me if you think I need to read your post, you have found a workaround or if you find the issue fixed.

A thread needs to have a certain amount of me toos to make the list and be active (new posts, me toos) to stay on the list

I will be dropping the Needs Input tag as it only causes confusion and angers reporters. I won't change threads that already have a Needs input but there won't be any new ones.

As of Nov 4th 2024 I will also be dropping the Open tag. It's just been controversial and has no extra value. Thread treads that already have the tag will keep it unless I need to edit the title for something else.  For Reasoning see his thread: [PLEASE READ] Information/Questions about the bug forum 

Needs Info/Needs Saves

Maxis QV has asked for saves or more info in these threads. Best message or tag TheSimsDirect to get your saves to Maxis

Unsure

I'm not sure this is a bug.

Fixed

If a bug gets fixed in the patch notes, the thread will be locked accordingly. If you still have the issue, please create a new thread. Exceptions apply to part fixes or if totally unsure the notes are actually referring to that bug. 

Mods/CC related/By Design

Will mostly not read. Those are related to mods or by design. Please refer to the solution post. If you feel something is not right, make sure to tag me or create a new thread. By Design threads will be moved to feedback.. Mods/CC will be moved to mods unless it's not 100% certain.

No Tag

There are several reasons why a thread has no tag. Untagged threads are usually not added to the compiled list.

• One of the types listed above that I won't handle
• Not enough weight/ people interested
• Still in troubleshooting/testing status

The Compiled List

On an irregular basis I will add current stuff to my list. I will also check the list on a regular basis for threads that can be removed due to low traffic.

Patch Day

Patch Day is always the most exciting day for the bug forum. I will mark everything as fixed that is on the patch list and remove from the list after a few days of feedback.