Forum Discussion

DarthBinford's avatar
DarthBinford
Seasoned Novice
14 days ago

Connection Lost Issue (Android/Play Games)

I cannot log into the game keep getting that connection Lost issue popup (screenshot attached). I tried a different VPN (run VPN but default), no VPN, mobile vs home Wi-Fi, cleared cache, cleared da...
android
crashing
ui (user interface)
72by9nq8wizm's avatar
72by9nq8wizm
Seasoned Newcomer
14 days ago

After trying everything i solved it. I clicked cancel and hit play as guest, then once that loaded in i clicked conmect while in game and logged into it through the EA login instead of googleplay. This fixed it.

EternalSeptember's avatar
EternalSeptember
Seasoned Novice
14 days ago

This ended up working perfectly for me.

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.24,240 PostsLatest Activity: 2 days ago
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Lost Issue (Android/Play Games)","id":"message:12108573","revisionNum":1,"repliesCount":14,"author":{"__ref":"User:user:5494811"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:swgoh-technical-issues-en"},"conversation":{"__ref":"Conversation:conversation:12108573"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:12108573"},"body@stripHtml({\"truncateLength\":200})":" I cannot log into the game keep getting that connection Lost issue popup (screenshot attached). I tried a different VPN (run VPN but default), no VPN, mobile vs home Wi-Fi, cleared cache, cleared da...","body@stringLength":"542","rawBody":"

I cannot log into the game keep getting that connection Lost issue popup (screenshot attached).

I tried a different VPN (run VPN but default), no VPN, mobile vs home Wi-Fi, cleared cache, cleared data, restarted phone, even uninstalled and reinstalled the game...no luck.

I am also able to play as guest with a new account so the really seems like a technical issue with the Google Play account handoff with EA/CG.

We are in the middle of RoTE and I cannot deploy beyond the other issues this will cause.

 

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This ended up working perfectly for me.

","body@stringLength":"46","rawBody":"

This ended up working perfectly for me.

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After trying everything i solved it. I clicked cancel and hit play as guest, then once that loaded in i clicked conmect while in game and logged into it through the EA login instead of googleplay. This fixed it.

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After trying everything i solved it. I clicked cancel and hit play as guest, then once that loaded in i clicked conmect while in game and logged into it through the EA login instead of googleplay. This fixed it.

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