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Seasoned Newcomer

24 days ago

CX-2 rewards not claimable

I’ve completed all my character episode quests and have all the necessary shards for CX-2, but I can’t claim three rewards.

ally code: 232-252-467

individual events

ios

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.24,683 PostsLatest Activity: 20 minutes ago

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I’ve completed all my character episode quests and have all the necessary shards for CX-2, but I can’t claim three rewards.

ally code: 232-252-467

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I’ve completed all my character episode quests and have all the necessary shards for CX-2, but I can’t claim three rewards.

ally code: 232-252-467

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CX-2 rewards not claimable","moderationData":{"__ref":"ModerationData:moderation_data:12134730"},"body":"

Can't claim final character quest for CX-2 - same here

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I have the same problem :-(

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"29","kudosSumWeight":0,"postTime":"2025-04-28T12:48:53.981-07:00","lastPublishTime":"2025-04-28T12:48:53.981-07:00","metrics":{"__typename":"MessageMetrics","views":90},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-galaxy-of-heroes-en/category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:swgoh-technical-issues-en/message:12133499/message:12135487","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:38":{"__typename":"Rank","id":"rank:38","position":49,"name":"Rising Novice","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:248815":{"__typename":"User","id":"user:248815","uid":248815,"login":"u4pjrgoo7ubr","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-08-24T04:51:27.364-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"rank":{"__ref":"Rank:rank:38"},"entityType":"USER","eventPath":"community:tghpe58374/user:248815"},"ModerationData:moderation_data:12135564":{"__typename":"ModerationData","id":"moderation_data:12135564","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:12135564":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:248815"},"id":"message:12135564","revisionNum":1,"uid":12135564,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:swgoh-technical-issues-en"},"parent":{"__ref":"ForumTopicMessage:message:12133499"},"conversation":{"__ref":"Conversation:conversation:12133499"},"subject":"Re: CX-2 rewards not claimable","moderationData":{"__ref":"ModerationData:moderation_data:12135564"},"body":"

Same here

Ally code: 676713962

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"41","kudosSumWeight":0,"postTime":"2025-04-28T13:17:31.254-07:00","lastPublishTime":"2025-04-28T13:17:31.254-07:00","metrics":{"__typename":"MessageMetrics","views":75},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-galaxy-of-heroes-en/category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:swgoh-technical-issues-en/message:12133499/message:12135564","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:33":{"__typename":"Rank","id":"rank:33","position":44,"name":"New Traveler","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:5378928":{"__typename":"User","id":"user:5378928","uid":5378928,"login":"MolBiggs","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-03-02T18:43:58.289-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:tghpe58374/user:5378928"},"ModerationData:moderation_data:12137791":{"__typename":"ModerationData","id":"moderation_data:12137791","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:12137791":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5378928"},"id":"message:12137791","revisionNum":1,"uid":12137791,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:swgoh-technical-issues-en"},"parent":{"__ref":"ForumTopicMessage:message:12133499"},"conversation":{"__ref":"Conversation:conversation:12133499"},"subject":"Re: CX-2 rewards not claimable","moderationData":{"__ref":"ModerationData:moderation_data:12137791"},"body":"

Same for me. Support said they thought it was fixed. Nope. Just sent support a screenshot.

356-547-555

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Same here.

Ally code 153-465-477

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Same here

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I can’t claim the rewards for 245 or 295 shards. I also reported it and they initially said it was fixed and then after I replied back a couple times, they said it was a known issue that they are working on.

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Same here

Ally code : 191-118-847

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Same here with 330 shards. “Tech Support” told me they see zero CX-2 shards in my account (although I have a 7 star toon) and then unhelpfully referred me to this link.

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This is far beyond the level of absurdity I can even comprehend ...

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