titanfall 2 won't launch

[grimdacat]

I just downloaded Titanfall 2 again on my Xbox. I go to play it, then it kicks me out with the message "Do you own this game or app?" Then it starts talking about how I may need to renew my subscription. I assume the mentioned subscription is EA Access, which I never had in the first place. I was able to play Titanfall 2 a couple months ago, and now it won't let me anymore. Is there something that I'm missing here?

[EA_Barry · Accepted solution]

@grimdacat 

That is especially odd if you have never had an EA Access subscription.

Please make contact with an EA Game Advisor so we can take a closer look at this for you.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

[EA_Barry · Accepted solution]

@grimdacat 

That is especially odd if you have never had an EA Access subscription.

Please make contact with an EA Game Advisor so we can take a closer look at this for you.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.