I dont see my purchase

[LokiFlores]

I have already purchase the sims 3 worlds bundle for direct download but I dont see it in my games tab

[rumbutter]

if you bought the worlds in origin you redeem the world codes in your the sims3 account download and install your worlds from there , beaware though if you redeemed the codes in origin this can sometimes mak ethe code invalid you'll need to contact CS if that happens

FAQ store worlds inculding common issues http://answers.ea.com/t5/The-Sims-3-Store/Guide-Si?ms-3-Store-Worlds/td-p/1589911
 
 if in the event you need to contact CS
 
1.https://help.ea.com/en/contact-us/
 2.Click on the orange NEXT button
 3.Select a platform
 4.Click on the orange NEXT button
 5.Select a topic and describe your problem in a few words
 6.Click on the orange NEXT button
 7.Click Chat Now to chat with a Game Advisor

guide on how to contact CS

http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

[roberta591]

Worlds are store items and have a 16 digit code. Go to the store, redeem code. You can then download from your purchase history. You need to download to the download tab on the game launcher. After the download you have to install the world. Then the world should be available in the drop box on the game world page.