the sims 3 and all dlc contents are missing after win 10 upgrade

[cwynn44]

after windows 10 upgrade the sims 3 games and all the dlc content is gone. it is asking me to input my codes. i dl them from origins. where are those codes and how do i get my content back.

[roberta591]

@cwynn44 Does the game run at all? If you upgraded from another version of Windows it may take some time to adjust to the new operating system. What is the version of the game in the launcher? If you login to Origin is the TS3 base game icon there? Does your game launcher have a tab expansions and stuff and is everything enabled? Were these game/packs ever in Origin?