sims 3 "the license limit for this product has been reached"

[simcity20002001]

i got this messaage saying "the license limit for this product has been reached" what doees this mean i just want to play my game. that i paid for in november now june and everytime something goes right something gooes wrong. can you please help me.mileymad:

[Andromache2013]

Contact a game advisor: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2...