game won't load

[hcase400]

Sims 3 had previously been operating fine on daughter's computer.  Now getting an error message that hardware is not adequate or drivers are missing.  Core 2 Duo 2.2 4G Ram 834 G free space.

[roberta591]

@hcase400 Frequently this is a device driver issue (but not always). Is your computer a pc or mac? If your computer is a pc please post your computer's dxdiag - thank you