cd key

[angela0101]

bought new cd and cd key already used. 

please help me (The Sims3 dragon valley)

[rumbutter]

the world code is redeemed on the sims 3 account then download from the sims 3 purchase history then installed the world once download and installed will be in the main menu +new game to select the world to play in, you will still play from whatever game that is used to launch and play so scheck your the sims 3 purchase historey first to see if the world is there to download and install IF you redememed the code in origin fist that can make the code invalid you'll need to contact CS  for code issues

guide to worlds includes how to redeem the code in the sims 3 account

http://answers.ea.com/t5/The-Sims-3/Guide-Sims-3-Store-Worlds/td-p/1589911

if in the event you need to contact CS if you still have code issues

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor

guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

edit typo