cant get sims 3 to install

[kane46204620]

I just bought the sims 3 starter pack and it will not install

[EA_Kristi]

@kane46204620 Could you please provide some more info on your issue? What platform are you playing on? If you are on PC/Mac are you installing from disc or Origin? Also what exactly is going wrong with the installation?

Thanks!

[Magpies37500]

Have you put in the right code? This happened to me when I tried to install The sims 3. Try it again