2013-04-05 12:07 PM
Basically when I registered for the sims 3 I accidental typed in the wrong email address when registering. Then what happened was I forgot my password. After tying in the email address into where you type in you email to receive your password I realized it was sending the password to the wrong account.
Afterwards I emailed the person saying 'I have an account with The Sims 3. Whilst registering I accidental put your address in as mine since ours is so similar. Please can you send me the email that enables me to change my password. I will try and reset my account so that you will no longer get bothered by a completely different company. This was not on purpose'
This was sent appear 3 years ago and the person still hasn't replied. To prove it is my game I have the serial code. But I need to get my account back. Thanks
2013-04-05 12:30 PM
It sounds like you need to contact EA. Only they can handle account issues like lost registration codes, recovering passwords, changing email addresses, purchasing/refunds, etc. Here is a link to contact them: https://help.ea.com/contact-us
Also, here's a post on how to navigate the contact page in case it's confusing: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html (Just so you know there is no longer an email option, only live chat and phone.)
Best of luck.