Sims 3 Dragon valley Installation problems

[trotalis]

We've bought the disc version and had to return both discs because we can't install it.  The window where the installation location and code window should appear is blank.  DoesEA realise this problem and what are they going to do about it?

[EA_Spectre]

You can always redeem the world on the Sims 3 website. Read more about that here:

[Guide] Sims 3 Store Worlds - by crinrict

How to get, download, and install your Store Worlds