Origin won't understand...

[iiAmTrash]

I have already downloaded the Sims 3 on my old laptop. That laptop had a drive. But now I have a new laptop, without a disc drive. I tried to redeem my code on Origin but it said the code was already in use...I know it is, but that person using it is me...........how can I fix this?

[rumbutter]

For Origin

You don't need to re-register again. Simply login with your Origin account from the desktop shortcut of origin the origin you download  with the email and password you use for your  account  my games tab right click the game icon download  If it's not there anymore, contact a game adviser

also please take note of the new layout in Origin  http://answers.ea.com/t5/The-Sims-3/FAQ-New-Origin-Layout-for-The-Sims-3-Expansion-Packs/m-p/4641393...

https://www.origin.com/en-us/download

Installation window installing/reinstalling via disks contact CS

contact CS via live chat


1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser