No idea where the code is for new games?

by jademariaaxx
Reply

Original Post

No idea where the code is for new games?

★★★ Newbie

Ive downloaded and payed through origin for both sims 3 uni and sims 3 showtime. now its asking to install after downloading  and is asking for the serial code wich is usually in the infomation icon on origin or in the confirmation email and its not in either? any idea?

Message 1 of 2 (131 Views)

Re: No idea where the code is for new games?

Hero (Retired)

log into your origin account right click the game icon-show game details your code should be there if your still logged into origin log out close origin restart origin log back in to refresh/reload the game then right click the game icon-show game details make a note of your code have pen and paper handy

 

if you cannot find your code contact CS

 

1.https://help.ea.com/contact-us
 2.Set your language to US at the bottom
 3.Describe your issue with a few words
 4.Select Product: The Sims 3
 5.Select Category: Billing/Purchasing or Account Management
 6.Select Platform: PC
 7.Click Find solution
 8.Scroll down and click I still need help
 9.Click Chat Now to chat with a Game Advisor

 

 

Message 2 of 2 (127 Views)