2012-12-19 01:29 AM
My sims 3 game has started getting slower and slower during gameplay and while loading certain households, I have had this issue before and thought it was solved so I don't know what the problem is now. This is my dxdiag information.
------------------ System Information ------------------ Time of this report: 10/10/2011, 14:33:13 Machine name: USER-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: English (Regional Setting: English) System Manufacturer: HP-Pavilion System Model: RX881AA-ABA m8000n BIOS: Phoenix - AwardBIOS v6.00PG Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5200+ (2 CPUs), ~2.6GHz Memory: 2048MB RAM Available OS Memory: 1918MB RAM Page File: 1500MB used, 2336MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7600.16385 32bit Unicode
------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found.
-------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail)
--------------- Display Devices --------------- Card name: NVIDIA GeForce 6150SE nForce 430 Manufacturer: NVIDIA Chip type: GeForce 6150SE nForce 430 DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_03D0&SUBSYS_2A58103C&REV_A2 Display Memory: 825 MB Dedicated Memory: 121 MB Shared Memory: 703 MB Current Mode: 1680 x 1050 (32 bit) (59Hz) Monitor Name: Generic PnP Monitor Monitor Model: HP w2007 Monitor Id: HWP26A6 Native Mode: 1680 x 1050(p) (59.954Hz) Output Type: HD15 Driver Name: nvd3dumx.dll,nvd3dum Driver File Version: 8.17.0011.9562 (English) Driver Version: 8.17.11.9562 DDI Version: 9Ex Driver Model: WDDM 1.0 Driver Attributes: Final Retail Driver Date/Size: 11/20/2009 19:34:54, 11775080 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a Device Identifier: {D7B71E3E-4090-11CF-D656-530A1CC2C535} Vendor ID: 0x10DE Device ID: 0x03D0 SubSys ID: 0x2A58103C Revision ID: 0x00A2 Driver Strong Name: oem1.inf:NVIDIA_SetB_Devices.NTamd64.6.0:Section001:8.17.11.9562ci\ven_10de&dev_03d0 Rank Of Driver: 00F62001 Video Accel: Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled
------------- Sound Devices ------------- Description: Speakers (High Definition Audio Device) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A58&REV_1000 Manufacturer ID: 1 Product ID: 65535 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 7/13/2009 17:07:00, 350208 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
Description: Digital Audio (S/PDIF) (High Definition Audio Device) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A58&REV_1000 Manufacturer ID: 1 Product ID: 65535 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 7/13/2009 17:07:00, 350208 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
--------------------- Sound Capture Devices --------------------- Description: Microphone (High Definition Audio Device) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: HdAudio.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail Date and Size: 7/13/2009 17:07:00, 350208 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF
Description: Line In (High Definition Audio Device) Default Sound Capture: No Default Voice Capture: No Driver Name: HdAudio.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail Date and Size: 7/13/2009 17:07:00, 350208 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF
Description: Microphone (High Definition Audio Device) Default Sound Capture: No Default Voice Capture: No Driver Name: HdAudio.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail Date and Size: 7/13/2009 17:07:00, 350208 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF
------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a
Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a
Poll w/ Interrupt: No
----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x10DE, 0x03F1 | Matching Device ID: usb\root_hub | Service: usbhub
---------------- Gameport Devices ----------------
------------ PS/2 Devices ------------ + Standard PS/2 Keyboard | Matching Device ID: *pnp0303 | Service: i8042prt | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | + PS/2 Compatible Mouse | Matching Device ID: *pnp0f13 | Service: i8042prt | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD
------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 342.4 GB Total Space: 476.8 GB File System: NTFS Model: ST350063 0AS SCSI Disk Device
Drive: D: Model: HL-DT-ST DVD-RW GSA-H60L SCSI CdRom Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes
-------------- System Devices -------------- Name: PCI standard RAM Controller Device ID: PCI\VEN_10DE&DEV_03F5&SUBSYS_2A58103C&REV_A2\3&2411E6FE&1&0A Driver: n/a
Name: PCI standard RAM Controller Device ID: PCI\VEN_10DE&DEV_03EA&SUBSYS_2A58103C&REV_A1\3&2411E6FE&1&00 Driver: n/a
Name: AMD HyperTransport(tm) Configuration Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&2411E6FE&1&C0 Driver: n/a
Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_10DE&DEV_03F3&SUBSYS_2A58103C&REV_A1\3&2411E6FE&1&20 Driver: n/a
Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_2A58103C&REV_A2\3&2411E6FE&1&58 Driver: n/a
Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_10DE&DEV_03F2&SUBSYS_2A58103C&REV_A3\3&2411E6FE&1&11 Driver: n/a
Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_10DE&DEV_03E8&SUBSYS_2A58103C&REV_A2\3&2411E6FE&1&48 Driver: n/a
Name: Multimedia Video Controller Device ID: PCI\VEN_14F1&DEV_5B7A&SUBSYS_74000070&REV_00\4&289C41FE&0&5020 Driver: n/a
Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_10DE&DEV_03F1&SUBSYS_2A58103C&REV_A3\3&2411E6FE&1&10 Driver: n/a
Name: PCI standard ISA bridge Device ID: PCI\VEN_10DE&DEV_03E0&SUBSYS_2A58103C&REV_A2\3&2411E6FE&1&08 Driver: n/a
Name: In-Build CX11256 modem Device ID: PCI\VEN_14F1&DEV_2F20&SUBSYS_200C14F1&REV_00\4&289C41FE&0&4820 Driver: n/a
Name: High Definition Audio Controller Device ID: PCI\VEN_10DE&DEV_03F0&SUBSYS_2A58103C&REV_A2\3&2411E6FE&1&28 Driver: n/a
Name: NVIDIA GeForce 6150SE nForce 430 Device ID: PCI\VEN_10DE&DEV_03D0&SUBSYS_2A58103C&REV_A2\3&2411E6FE&1&68 Driver: n/a
Name: LSI 1394 OHCI Compliant Host Controller Device ID: PCI\VEN_11C1&DEV_5811&SUBSYS_2A58103C&REV_70\4&289C41FE&0&2820 Driver: n/a
Name: NVIDIA nForce Networking Controller Device ID: PCI\VEN_10DE&DEV_03EF&SUBSYS_2A58103C&REV_A2\3&2411E6FE&1&38 Driver: n/a
Name: AMD Miscellaneous Configuration Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&2411E6FE&1&C3 Driver: n/a
Name: NVIDIA nForce Serial ATA Controller Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_2A58103C&REV_A2\3&2411E6FE&1&41 Driver: n/a
Name: Standard Dual Channel PCI IDE Controller Device ID: PCI\VEN_10DE&DEV_03EC&SUBSYS_2A58103C&REV_A2\3&2411E6FE&1&30 Driver: n/a
Name: AMD DRAM and HyperTransport(tm) Trace Mode Configuration Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&2411E6FE&1&C2 Driver: n/a
2013-01-10 11:43 AM
Hi nataliej,
There are two things you can do to improve your game:
Please update your videocard driver. You can find an updated version of your driver here:
http://www.geforce.com/drivers
Make sure to check for driver updates once a month in the future.
Get more RAM for your system. I think this is the main reason why your game is slow. Your RAM is at the minimum for the game which makes it hard for the system even with a new game. An older game with a household that you played for quite some time, will have more information to load (e.g. family trees, lots of friends, all the relationships, memories). All this data is loaded into your RAM.
I guess it is almost impossible for you to run other programs (e.g. music player or mail system) at the same time as Sims 3. Update your system with more RAM and everything will run smoother.
Hope that helps!
Ursula