Installation Error -5006 : 0x80070002 (Win10)

by bubs1884
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Installation Error -5006 : 0x80070002 (Win10)

★★★ Newbie

Had trouble with disk authentication so I was advised to uninstall and then reinstall from origin, but now when I try to install from either origin or disk and it gives the message error (-5006 : 0x80070002) occurred and to contact EA. Anyone know what to do?

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Re: Installation Error -5006 : 0x80070002 (Win10)

[ Edited ]
Hero (Retired)

could be left over files or missed a file in hidden files/folders registry keys  see this for a manual uninstall

 

http://simswiki.info/wiki.php?title=Game_Help:TS3_Uninstall

 

and get ccleaner from piriform they have a free version http://www.piriform.com/ccleaner/download that should help with left over files and keys when you download the ccleaner run the cleaner a few times then run the second tab registry a few times 

 

edit to add link for ccleaner

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