Help Internet problems!!!

by alexh227
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Help Internet problems!!!

★★★ Newbie

I have a Orgin account with the user name of alexh227 and had my e-mail set to a address I have since forgot! My true E-mail address is [edit: email address removed] but I must have entered the wrong value. 

 

I need alexh227 to send password reset E-mail[[edit: email address removed] ] ASAP.

 

I procured the Sims3 on the Orgin account for my grandchildren but they somehow messed up the password or ID. If I get the password link sent to [edit: email address removed] I can fix this. The real goal is to login to the account so we can continue to play the SIMS3 game.

 

-----mikeD   954-609-5241 *CALL ME ANYTIME DAY OR NIGHT!

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Re: Help Internet problems!!!

Hero (Retired)

please edit you phone number this is a public forum

 

you will have to contact CS they are the only ones who can deal with account issues, emails. refunds codes etc.

 

They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

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