HELP PLEASE

[katerinakat09]

PLEASE HELP!

I would like to know how to re-enter the product ID for registration game, if previously I had been using, but access to the old account no.
Thank you.

[rumbutter]

for account related issues you need to contact CS as they can assist with merging accounts and or forgotten details

 to contact CS here's how  

They can be found here: https://help.ea.com/contact-us Choose a category, a game and a platform for the contact options to show up. If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later. See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html