Game Crashes to Desktop with Message

by hollyjeanbean
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Game Crashes to Desktop with Message

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★★ Novice

Hi, I was hoping someone could help me. I've just installed sims 3 seasons on my macbook. It was running good for a while until it spontaneously crashed to the desktop with this message:

 

Unhandled page fault on read access to 0x00000066 at address 0x727f13ba. Do you wish to debug it ?

 

Can someone decode this for me? What does this mean? I have the latest patch and I cleared the cache but it still crashes. Thank you in advance.

 

 

1) Macbook Pro 15 inch 

     2.53 GHz Intel Core 2 Duo

     Memory: 4 GB 1067 MHz DDR3

     Bus Speed: 1.07 GHz

     Chipset Model: NVIDIA GeForce 9400M

      VRAM (Total): 256 MB

      Mac OS X 10.6.8

 

2) Crashes at no specific point, just random.

3) When I first installed it I played a few hours until it crashed. Then rebooted it played for maybe an hour then crashed. Rebooted and crashed within 20 minutes.

4) I have World Adventures, Ambitions, Late Night, Generations, Pets and Now Seasons

5) I have content from the Sims 3 store and some custom stuff but I just read how to clear cache and I did that.

 

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Re: Game Crashes to Desktop with Message

★★★★ Pro

I'm not sure how much troubleshooting you've already tried, but here's some advice:

If you actually want to "play" the game as it's supposed to work, then get a PC or Bootcamp & Windows for your Mac. The game is not natively written for our systems (I have a mid-2009 Macbook Pro). As long as EA uses Cider, a "wrapper" for the game that enables Macs to play Windows games, it's going to crash with memory issues.

Do not follow EA game advisors' advice without taking into account that many times their advice is wrong for Mac users and can harm our systems. If EA's customer support tells you to open Activity Monitor and quit processes - DO NOT DO IT. Your Mac will freeze resulting in you needing to power it off using the Power button which can be harmful. This is the first "solution" they tell all Mac users to do. Just use common sense when it comes to their "advice."

Here are two good posts from the Sims 3 Mac forum that have a couple of useful "band-aids" to get the game to work temporarily:
-- http://forum.thesims3.com/jforum/posts/list/658546.page
-- http://forum.thesims3.com/jforum/posts/list/611723.page

Best of luck in your battle to play the Sims 3.

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