Bought a physical copy but doesn't show up!

[anitascheving]

I bought a copy of the Sims 3 a while ago in my local electronic store and inserted it into a computer then I got a new one but it doesn't show up in Origin and my code of course doesn't work😭😭😭 Please help me😭😰

[SandArcher]

@anitascheving if you login to your Origin account, you should be able to use it.

Otherwise, please contact a game adviser:  http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming