Re: Double charge

by EA_Solaire
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Double charge

★★★ Newbie

Im certain I was charged on the day I actually made the purchase, why am I being charged again?

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Accepted Solution

Re: Double charge

Community Manager

Hi there @LotusCypher so sorry for the delay on getting back to you!

 

If you're still having troubles with this duplicate charge, you'll need to reach out to either Google Play support or Apple support depending on what device you play on. The support team there can look into your charge history and see how a refund for any duplicate charges on your account. 

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Re: Double charge

Community Manager

Hi there @LotusCypher so sorry for the delay on getting back to you!

 

If you're still having troubles with this duplicate charge, you'll need to reach out to either Google Play support or Apple support depending on what device you play on. The support team there can look into your charge history and see how a refund for any duplicate charges on your account. 

solaire.png

Message 2 of 2 (120 Views)

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