Spore server issue

by steelywoppers
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Accepted Solution

Spore server issue

★★★ Newbie

I am having an issue connection Spore to my EA account, and I understand that I have to send you a copy of the receipt. My issue is that I cannot seem to find where to contact support. The Support page seems less helpful. 

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Accepted Solution

Re: Spore server issue

Community Manager

Hey @steelywoppers  To create a new case and initiate a chat, please follow these steps: 

  

  1. Visit our website  the EA Help homepage and type 'SPORE'
  2. Select See all help topics 
  3. Select the Manage my account category.  
  4. Select I need help logging in to my EA Account 
  5. Under the heading 'Still need help', the available contact options should appear 
  6. Initiate a chat with one of our support representatives. 

EA_PulsarAHQ

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Message 2 of 2 (308 Views)

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Re: Spore server issue

Community Manager

Hey @steelywoppers  To create a new case and initiate a chat, please follow these steps: 

  

  1. Visit our website  the EA Help homepage and type 'SPORE'
  2. Select See all help topics 
  3. Select the Manage my account category.  
  4. Select I need help logging in to my EA Account 
  5. Under the heading 'Still need help', the available contact options should appear 
  6. Initiate a chat with one of our support representatives. 

EA_PulsarAHQ

Message 2 of 2 (309 Views)