Re: Loading Screen froze with only one character.

by proxos666
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Original Post

Re: Loading Screen froze with only one character.

★★ Apprentice

@proxos666

no, I tried creating other characters on other servers - same thing. Also I am new so the character was just created, I never even got to play. Frown I can't create a ticket since I can not get into the game past character select. 

Message 11 of 80 (921 Views)

Re: Loading Screen froze with only one character.

[ Edited ]

AHH I should read page 1 first before posting Embarrassed if I had done that I wouldn't have offered that post at all for you.

 

It should help the OP though

 

Given what you have tried already Skiv did you delete all the existing files before re-install ?

 

If not With the game closed go to

C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor

 

Delete the file called diskcachearena

 

Ok need some info , has this system played swtor before ?

 

what antivirus is used and is there exceptions for both launcher.exe and swtor.exe ?

Is the game shortcut running as administrator ?

 

Is this a desktop/laptop and what video card and what drivers are you using ?

 

lets go from there

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SWTOR Forum Username = OwenBrooks
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Message 12 of 80 (905 Views)

Re: Loading Screen froze with only one character.

Champion (Retired)

@proxos666 Owen go grab a coffee.. Dxdiag log above... i7 laptop cpu integrated gpu.

Message 13 of 80 (896 Views)

Re: Loading Screen froze with only one character.


@DBWoodynz wrote:

@proxos666 Owen go grab a coffee.. Dxdiag log above... i7 laptop cpu integrated gpu.


Cheers , Just got home from work so its a good idea ...

 

had a quick look , first question to ask given this is dual gfx, switch between the integrated Intel 3000 and the Nvidia GT555M is there any change ?

____________________________________________________________


SWTOR Forum Username = OwenBrooks
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More information about: Becoming a Champion 
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Message 14 of 80 (893 Views)

Re: Loading Screen froze with only one character.

[ Edited ]
★★ Apprentice

@DBWoodynz

files attached. Your post gave me an idea, I tried changing my used graphics card for the launcher.exe and swtor.exe to Geforce GT555M instead of the integrated Intel one (should have tried it from the beginning, my bad), but that didn't help either. 1920x1080 shouldn't be so far-fetched with that! Wink

 

@proxos666

no, the system never played SWTOR before. Im using only the microsoft essentials, the exceptions are in place for everything. Shortcut is running as admin. My laptop graphics card is Nvidia Geforce GT 555M and I am using the latest official Nvidia drivers. 

 

Anyway, awaiting more suggestions! Standard smile

 

P.S. also the forumsdont want to load my files for some reason. -_- Sec, i'll find another way to get em to you.

 

P.P.S. apparently the files are too large? So it load some and not the other. I don't want to post the logs here, way too long. How can I get em to you?

Message 15 of 80 (889 Views)

Re: Loading Screen froze with only one character.

[ Edited ]

@TheSkiv

 

edit - I saw that it didn't help

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SWTOR Forum Username = OwenBrooks
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Message 16 of 80 (927 Views)

Re: Loading Screen froze with only one character.

@TheSkiv

 

There is steps here 

 

ignore the ones you tried already

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
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Message 17 of 80 (921 Views)

Re: Loading Screen froze with only one character.

Champion (Retired)

Say whaa....?... Are you telling me Owen your already mastering how these forums work and making pretty posts?

 

Filthy!.

 

Still trying to get access to my guides to do the same.

 

@TheSkiv I did see that your Bitraider is having firewall issues still via your bitraider log, it still managed to get a lot of the fixes done; but who know what it fixed.

Message 18 of 80 (908 Views)

Re: Loading Screen froze with only one character.

★★ Apprentice

@proxos666

so the Intel card is not helping either. I'm gonna do the steps you suggested. Installing the DirectX did not help. Trying the clean boot now. Yay, fun... Please let me know how can I get the log files to you besides the forums, since they don't want to load my files. Frown

Message 19 of 80 (909 Views)

Re: Loading Screen froze with only one character.

★★ Apprentice

@DBWoodynz

but... I allowed it through firewall... Frown what can I do to fix it? Turning firewall off seams to me as not the best solution. Frown

Message 20 of 80 (907 Views)