Re: resolution/games wrong size/games dragging slow while playing/loading slow

by RENDERBJK55
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Original Post

resolution/games wrong size/games dragging slow while playing/loading slow

★★★★ Novice

Like others my games r coming up wrong size. When I went in 2 see who else was having trouble & if there was a solution. I noticed resolution not supported. Going 2 use Squelchies game as the example. Go 2 Squelchies game. Click on report a problem. Get a page call compatibility scan comes up. It tells me I have 1 bug. Fix required. Java, operating system, flash & browser says NO PROBLEM FOUND. On resolution it says NOT SUPPORTED. In the system information resolution is 1280x720. When I go into my control panel under adjust screen resolution it says recommended 1920x1080. 

 

pogo system information is as follow - Java 1.7.0_67

                                                              Operating system window 7

                                                               Flash version 14.0.0

                                                               Browser chrome 37.0.2062.103

                                                               Cookies enabled True

                                                                Do not track False

 

on computer adjust screen resloution is as follows - Display 1.hpw2338hwide lcd monitor

                                                                                  Resolution 1920x1080 recommended

                                                                                  Orientation landscape

 

 

 

On the compatibility scan it has solve problem but, I have not idea what it is saying. Even though it is n english it it totally greek 2 me. Guess my question is if my computer says 1 thing, pogo says another how do I get things fix? Also it seems like the problem showed up about Wednesday of this week. Not sure is it was when pogo add the new partners or if it is the new version of chrome. Just know what ever was changed on Wednesday that is when the problem started.

 

Thank u very much n assisting me with this matter. Looking forward 2 being back 2 playing my games.

 

                                                              

 

 

 

 

 

 

 

 

 

 

 

Message 1 of 2 (171 Views)

Re: resolution/games wrong size/games dragging slow while playing/loading slow

★★★ Newbie

On Pogo compatabilty scan, states 2bugs found, with java being disabled and a resolution problem.

 

In checking both, I have the latest and enabled Java installed, and in control panel, recommended resolution is correct.

 

I canot play poppit, or any slot games; these are my fav's. This started on or about 10/6 or 10/7. I have windows 8.1, ei11.

 

Is there anything else I can do to resolve issue, or is it Pogo? Thank you in advance

Message 2 of 2 (123 Views)