September 2014
Like others my games r coming up wrong size. When I went in 2 see who else was having trouble & if there was a solution. I noticed resolution not supported. Going 2 use Squelchies game as the example. Go 2 Squelchies game. Click on report a problem. Get a page call compatibility scan comes up. It tells me I have 1 bug. Fix required. Java, operating system, flash & browser says NO PROBLEM FOUND. On resolution it says NOT SUPPORTED. In the system information resolution is 1280x720. When I go into my control panel under adjust screen resolution it says recommended 1920x1080.
pogo system information is as follow - Java 1.7.0_67
Operating system window 7
Flash version 14.0.0
Browser chrome 37.0.2062.103
Cookies enabled True
Do not track False
on computer adjust screen resloution is as follows - Display 1.hpw2338hwide lcd monitor
Resolution 1920x1080 recommended
Orientation landscape
On the compatibility scan it has solve problem but, I have not idea what it is saying. Even though it is n english it it totally greek 2 me. Guess my question is if my computer says 1 thing, pogo says another how do I get things fix? Also it seems like the problem showed up about Wednesday of this week. Not sure is it was when pogo add the new partners or if it is the new version of chrome. Just know what ever was changed on Wednesday that is when the problem started.
Thank u very much n assisting me with this matter. Looking forward 2 being back 2 playing my games.
October 2014
On Pogo compatabilty scan, states 2bugs found, with java being disabled and a resolution problem.
In checking both, I have the latest and enabled Java installed, and in control panel, recommended resolution is correct.
I canot play poppit, or any slot games; these are my fav's. This started on or about 10/6 or 10/7. I have windows 8.1, ei11.
Is there anything else I can do to resolve issue, or is it Pogo? Thank you in advance