2013-01-04 01:29 PM
Dear EA Advisor, When do I recieve my free pogo gems after renewing subscription? It is not showing yet.
2013-01-04 07:38 PM
Hello MadamDixie7,
It can take up to 5-7 days for the renewal gems to hit your account.
Also remember - the 100 free gems are available only if you auto-renewed your subscription by having your credit card details on your account before the reminders were sent out. Not sure if this applies to you.
Thank you.
January 2018
Its been several weeks since I renewed my pogo subscription --- when do I get my gems.