Unable to play story quest for the marathon badge

by Bryan_51_23
Reply

Original Post

Accepted Solution

Unable to play story quest for the marathon badge

★★★ Newbie

I have tried to activate the game but unable to do so. Please help if you can. Bryan_51

Message 1 of 4 (180 Views)

Accepted Solution

Re: Unable to play story quest for the marathon badge

★★★★★ Expert

@Bryan_51_23

 

That badge now shows that you have completed it along with another one 

or two from the game of Story Quest.

Here is how to check your badges:  How to check your badges

View in thread

Message 4 of 4 (168 Views)

All Replies

Re: Unable to play story quest for the marathon badge

★★★★★ Expert

@Bryan_51_23

 

I checked your badges, and it shows you have won this badge, yet you

have not.  The icon for the badge is still grey.  

My manager will need to confirm this, but I think you will need to have

customer service help you with this problem.  I am not sure what topic

and sub-issue to use for the problem you have.

Message 2 of 4 (170 Views)

Re: Unable to play story quest for the marathon badge

EA app Team

Hi @Bryan_51_23,

 

From what I can see you completed the Spike's Marathon 8 Badge for StoryQuest earlier today. It could it there was an issue with this syncing on the servers resulting in display error.

 

Does the badge show as completed now for you as well?

 

Thanks,

EA_Mage



Someone answered your question? Hit that 'Accept as Solution' button.


You like a post? 'XP' button is your friend.

Message 3 of 4 (163 Views)

Re: Unable to play story quest for the marathon badge

★★★★★ Expert

@Bryan_51_23

 

That badge now shows that you have completed it along with another one 

or two from the game of Story Quest.

Here is how to check your badges:  How to check your badges

Message 4 of 4 (169 Views)