Re: Jungle Jin loading problems

by EA_Stephen
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[Redirected] Jungle Jin loading problems

[ Edited ]
★★★ Newbie

I have spent hours waiting to chat with customer service and then been told that the problem with fixing the pop up gaming window sizes have been fixed. This is still not the case.  It is the same in other games. I have tried three brownsers and it is all the same.

When are you going to fix this????  

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Re: Jungle Jin loading problems

Community Manager (retired)

@bishbeast 

 

We are gathering information for the Pogo Studio from players with the issue where the right-hand side (chat area) and bottom area of the game display is chopped off in the pop-up window. 

 

Please take a look at this post requesting information from players affected. Try the screen resolution suggestion and if that does not work, please provide the information requested to help the team with their investigations:

http://answers.ea.com/t5/Pogo/Information-request-Game-board-chat-and-bottom-area-of-display/m-p/365...

 

To keep all the information in one place I'll go ahead and redirect this post. Thank you.

 

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