Redeem pass online doesn't´t work

[missreally86]

I should have two guest passes.  One from pogo and one from a member who sent me a guest pass. Got no email even in spam about them.  Have no way in account to use them.  Help what should I do?

[MLadyD7]

Nothing we can do about you not getting the email...The AHQ here is a gamer to gamer self help forum...

Perhaps you could ask them to resend the pass and make sure they use the correct email in case there might have been a typo or something...

Here's the FAQ on guest passes https://help.ea.com/en/article/club-pogo-guest-pass-guide