ON JET SETSOLTAIRE I CANOT GET ON THE GAME. I GET IN A ROOM

[WOODY08159]

ON JET SET SOLTAIRE I CANNOT GET ON THE GAME, I GET IN A ROOM & THE MUSIC COMES ON BUT THERE IS NO PICTURE, JUST A BLACK SCREEN HOW CAN I SOLVE THIS PROBLEM

THANK YOU

[EA_Darko]

@WOODY08159 Sorry to hear that you are having issues, what browser are  ou seeing the issue with?

[WOODY08159]

I HAVE TRIED INTERNET EXPLORER, GOOGLE CHROME & FIRE FOX

I DID GET TO PLAY ONE GAME BY USING GOOLE CHROME, BUT WHEN THE GAME WAS FINISHED IT CUT ME OF.L

THANK YOU, MARIANNE WOODGERD

[EA_Darko]

@WOODY08159 On Internet Explorer, are you able to get into a game at all?

[WYATTB805]

every other gme works but Jet Solitare, has Black Screen, if I do get it to load the cards do not show a value but weird shapes. Using Windows 10 edge.

[EA_Darko]

@WYATTB805 Can you try playing the game in Chrome and see if the issue affects you there also?